Frequently asked questions

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  • I work with a wide range of clients, from professionals and businesses to charities and creative organisations. I particularly enjoy supporting musicians, artists, photographers and creative businesses, but I'm always happy to hear from anyone looking for reliable, organised administrative support.

  • Every business is different, so my support is tailored to your needs. Whether you need help managing your inbox, coordinating events, scheduling social media, organising projects or keeping day-to-day administration under control, I'm here to help.

    The services listed on my website are just examples. If you're unsure whether I can help with something, please get in touch. If it's within my expertise, I'll be happy to discuss it.

  • A Virtual Assistant (VA) provides professional administrative support remotely. Think of it as having a Personal Assistant without employing someone full-time.

    I work securely within your existing systems, providing flexible support that's tailored to your business and the way you work.

  • If you're spending more time managing emails, paperwork and administration than focusing on the work you enjoy, it may be time to get some support.

    A Virtual Assistant helps free up your time by taking care of the day-to-day tasks that keep your business running smoothly, giving you more time to focus on your clients, your business and your goals.

  • Absolutely. Not every business needs ongoing support, and many clients start with just a few hours to see how we work together.

    Whether you need help tackling your inbox, organising an event, updating your website or simply catching up on admin, I'm happy to provide support for one-off tasks as well as regular monthly work.

  • My standard hourly rate is £35 per hour. Whether you need occasional support, help with a one-off project or regular monthly assistance, I offer flexible options to suit your business.

    If you need ongoing support, I also offer monthly retainers, which reserve dedicated time in my diary each month while keeping the same hourly rate. Every business is different, so I'm always happy to discuss the best option for your needs.

  • Working with a VA gives you professional support — without the overheads A monthly retainer reserves dedicated time in my diary for your business, giving you regular support and priority scheduling.

    It also means I get to know your business and the way you work, making ongoing support more efficient and seamless. Your hours can be used flexibly across any of my services, depending on what you need each month.hiring staff.

    Benefits include:

    • No office space, equipment or employee benefits to cover

    • No recruitment or training costs

    • Flexible support (part-time, project-based or ongoing)

    • Scalable hours as your business evolves

    You get the expertise you need, only when you need it.A monthly retainer reserves dedicated time in my diary for your business, giving you regular support and priority scheduling.

    It also means I get to know your business and the way you work, making ongoing support more efficient and seamless. Your hours can be used flexibly across any of my services, depending on what you need each month.

  • It all starts with a conversation.

    We'll arrange a discovery call to chat about your business, the areas where you could use some extra support and how I can help. If we're a good fit, I'll recommend the most suitable option and we'll agree a plan that works for you.

  • I'll work in the way that suits you and your business best. Most clients send work by email or share access to their existing cloud-based systems, while others prefer to communicate by WhatsApp, Microsoft Teams or Zoom.

    My aim is to fit seamlessly into the way you already work, making it as easy as possible to delegate tasks and stay in touch.

  • No. Although I'm based in West Sussex, I work remotely with clients across the UK.

    Working virtually means I can support businesses wherever they're based, while still offering a personal and responsive service.

  • Confidentiality and data security are extremely important to me.

    I'm registered with the Information Commissioner's Office (ICO) and follow strict data protection practices. I work securely within your cloud-based systems wherever possible and use a secure password manager to protect login credentials.

    You can feel confident that your business and your information are in safe hands.

  • Yes. I hold an Enhanced DBS certificate and subscribe to the DBS Update Service, which allows my DBS status to be kept up to date and verified online.

  • My standard working hours are Monday to Friday, 9am–5pm.

    If you have an urgent request outside of these hours, please let me know as far in advance as possible. I'll always do my best to help, although out-of-hours work may incur an additional fee.

  • Please get in touch. I'd be happy to answer any questions you have and chat about how I can support your business.